Certified Production & Operations Manager (POM) Practice Exam

Which of the following is not typically considered a cure for poor competitiveness?

1. Improve quality

2. Recognize labor as a valuable asset

3. Minimize attention to the operations function

4. Remove communications barriers

The correct answer is: Minimize attention to the operations function

Minimizing attention to the operations function is not considered a viable solution for improving poor competitiveness. In fact, the operations function is critical to a company's overall success as it directly influences efficiency, productivity, and quality of output. By neglecting this area, organizations risk overlooking key aspects that can enhance performance, such as process improvements, resource allocation, and effective supply chain management. Improving quality, recognizing labor as a valuable asset, and removing communications barriers are all strategies that contribute positively to competitiveness. Higher quality products can lead to increased customer satisfaction and loyalty, viewing labor as a valuable asset fosters a more engaged and motivated workforce, and eliminating communication barriers can enhance collaboration and innovation. Hence, focusing on minimizing attention to operations undermines the foundation needed for achieving and maintaining competitiveness in the market.