Certified Production & Operations Manager (POM) Practice Exam

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Get ready for the Certified Production and Operations Manager Test. Study with flashcards, hints, and multiple-choice questions. Enhance your knowledge and improve your skills for the POM certification!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.


In addition to operations, which function is considered a "line" function?

  1. IT

  2. Accounting

  3. Sales

  4. Finance

The correct answer is: Sales

The correct answer highlights sales as a "line" function because it directly contributes to generating revenue for the organization. Line functions are typically those that are involved in the core activities of the business, directly impacting the company’s ability to earn income. Sales personnel engage with customers, drive revenue through actual transactions, and play a crucial role in the overall success of the company. In contrast, options like IT, accounting, and finance are generally categorized as staff functions. While these roles are essential in supporting the business's operational capabilities, they do not engage directly in activities that create revenue. IT supports the infrastructure that enables operations; accounting manages financial records and reporting; and finance handles the allocation of capital and resources. These functions are vital for maintaining the health and efficiency of operations but do not directly generate sales or revenue.